Privacy Policy

Open Eye Gallery Privacy and IP Policy

Open Eye Gallery is committed to protecting your privacy and personal data. We will use any information collected in line with the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR), which came into place in May 2018. This Privacy Policy details how and why we process data from our visitors and supporters.

What information do we collect and why?

Newsletter Mailing List:

We use our Newsletter to share our latest news, exhibitions and events. Like many organisations, we use MailChimp to manage our mailing list. MailChimp has taken steps to be fully compliant with  GDPR legislation. You can unsubscribe at any time, and each newsletter has the option to manage your preferences.  To sign up to our newsletter, you need to provide a name and an email address. You will then receive an email asking you to re-confirm your subscription. This is known as ‘double opt-in’. We use Open Tracking to access the success of an email campaign – this data is supplied by MailChimp and used for internal reporting only.

Event Booking:

We use Eventbrite to manage our event bookings, Eventbrite is GDPR compliant. You are asked to supply a name and email address – we have access to this information, and it is used solely to keep you updated about the event you have booked on to.

Website:

We use Google Analytics to measure how our visitors interact with our website content. Google Analytics provides anonymous information through the use of cookies – this information is used for reporting purposes only.

Illuminate Questionnaires:

We collect optional anonymous survey data to better understand our audiences, and for reporting purposes. This includes demographic information such as postcode, preferences and interests. This data is shared anonymously with Illuminate.

Images:

At key public events such as exhibition launches, we employ photographers to capture images of people engaging in our programme. These images are used for marketing purposes, including our website, our social media platforms (Twitter, Facebook, Instagram, Pinterest), and sent to press. Whenever we have a photographer employed for this purpose, we will clearly display a sign within the gallery space notifying people that photography is taking place. If you do not wish to be photographed at one of our events, please notify a member of staff. If you see an image of yourself on our website or social media that you do not consent to the use of, please notify natalie@openeye.org.uk, who will arrange to have the image removed, and deleted from our records.

Volunteers/Placements/Recruitment:

We collect personal information in order to access an applicant’s suitability for the position. This information is only used by Open Eye Gallery to process your application, and is stored securely. If you are successful, your details will be held in a password protected database, if you are unsuccessful, your details are destroyed or deleted once the post has been filled.

Security

All personal information that we collect is held securely by Open Eye Gallery through reasonable physical, electronic and managerial procedures to keep data safe both electronically and in hard copy form.

Consent

Personal information will not be used for any unrelated purposes without prior consent, and we do not unlawfully share your personal information with third parties. By sharing your personal information with Open Eye Gallery through our website, by telephone or email, you consent to the collection, storage and processing of your personal information. You can withdraw consent at any time by contacting natalie@openeye.org.uk.

Under 18 

It is your responsibility to obtain permission from a parent or guardian before providing us with your personal information if you are under 18.

External Links

Open Eye Gallery will occasionally link to an external website in our Newsletters or on our website – we cannot be held accountable for the Privacy Policy of these external sites, please proceed with caution.

Intellectual Property 

We aim to ensure best practice within IP, and given the range of contexts we work in, we adjust our guidelines accordingly. We will always work with the photographer to ensure that copyright of any photography project work rests with the photographer, but in all instances we will discuss ethics, and as a baseline insure that community individual participants’ photographs will be credited with their name. 

Access Right

If you would like to access or update the personal information Open Eye Gallery holds, please contact natalie@openeye.org.uk.

Updated March 2024.

If you have any concerns regarding our Privacy Policy, please contact natalie@openeye.org.uk.